Bank deposit payments can be made by transferring funds through internet banking, mobile banking, telebanking, or by visiting your local bank branch. Payment must be completed within 12 hours, with the payer's real name matching the name on the order. If payment is not complete by this time, the order will be automatically canceled.
Address for returns and exchanges:
-  Narciso Compound, Kamias Street Extension City Heights GENERAL SANTOS CITY (DADIANGAS) SOUTH COTABATO
Exchanges and returns will be accepted under the following conditions:
- If you request an exchange/return within 7 days of receiving the product. However, exchanges/returns for household appliances will not be accepted if the packaging has been opened or damaged.
- If goods and/or services received are not as originally described or advertised, or carried out in a different manner, you may request an exchange/return within 3 months of receiving the product, or 30 days of discovering the issue.
Exchanges and returns will not be accepted under the following conditions:
- The product or product parts are damaged or missing due to reasons attributed to you, excluding damage caused to the packaging when handling and inspecting the item for faults.
- Goods of diminished value due to opened or damaged packaging (e.g. home appliances, food products, music records/CDs). However, items with screens, such as laptops, LCD monitors, digital cameras, etc., can still be accepted for exchange/return in accordance with the manufacturer's guidelines and procedures on items with defective pixels.
- Goods that have been used, or partially consumed, excluding product samples provided with cosmetic products.
- The value of the product has significantly decreased over time, to the extent that resale is difficult.
- Packaging of reproducible goods is damaged. (Contact Customer Support for more information.)
If you change your mind and wish to exchange/return a product, you are liable for any return shipping fees. (Including color/size exchanges.)